Terms of service
Terms of Service — EZ Green Solutions
By visiting our website and/or purchasing products from EZ Green Solutions, you agree to the following Terms of Service.
1. Live Plants and Natural Variation
EZ Green Solutions sells live plants and plant material. Because plants are living products, natural variations in size, color, root structure, foliage, dormancy, and overall appearance are normal. Product photographs are representative of the plants we sell but may not depict the exact plant(s) you receive.
Some plants may be shipped bare-root or with soil removed or reduced for shipping. Temporary wilting, yellowing, leaf loss, dormancy, or other signs of shipping stress can occur and do not necessarily mean a plant is unhealthy.
2. Plant Hardiness and Growing Conditions
Customers are responsible for determining whether a plant is appropriate for their USDA hardiness zone, climate, soil, sunlight, drainage, and intended planting location.
Growing results cannot be guaranteed because weather, watering, soil conditions, planting methods, wildlife, pests, disease, chemicals, and other environmental conditions are outside our control.
3. Orders
We reserve the right to refuse, limit, or cancel an order when necessary, including in cases of inventory errors, pricing errors, suspected fraud, shipping restrictions, or circumstances that prevent us from safely fulfilling an order.
If we cancel an order that has already been paid, the applicable amount will be refunded.
4. Shipping
Customers are responsible for providing a complete and accurate shipping address. EZ Green Solutions is not responsible for delays or delivery problems caused by incorrect or incomplete addresses provided by the customer.
Delivery dates shown at checkout are estimates and are not guaranteed. Carrier delays and weather conditions may affect delivery times.
Customers should retrieve live plant shipments promptly after delivery and provide appropriate care as soon as possible.
5. Damaged Plants and Refunds
Because live plants are perishable products, returns are generally not accepted.
If plants arrive dead or severely damaged, customers should contact EZ Green Solutions within 48 hours of delivery and provide the order number along with clear photographs of the plants and packaging.
Refunds, replacements, cancellations, and damaged-order claims are subject to our Return and Refund Policy.
6. Prices and Payments
Prices may change without notice. Applicable shipping charges and taxes are displayed during checkout.
Payment must be successfully authorized before an order is processed.
7. Product Availability
Live plant inventory can change quickly. We reserve the right to discontinue products, adjust quantities, or cancel unavailable items.
8. Website Information
We make reasonable efforts to provide accurate product descriptions, planting information, photographs, pricing, and other website content. However, occasional errors may occur.
Information provided on our website, including planting and care information, is intended as general guidance and may need to be adjusted for local growing conditions.
9. Prohibited Use
You may not use our website or products for unlawful purposes, interfere with the operation or security of the website, attempt unauthorized access, or misuse website content.
10. Limitation of Liability
To the extent permitted by applicable law, EZ Green Solutions will not be responsible for indirect or consequential losses resulting from the use, planting, maintenance, or failure of plants after delivery.
Nothing in these Terms is intended to limit rights or remedies that cannot legally be limited under applicable law.
11. Changes to These Terms
We may update these Terms of Service periodically. The version posted on our website at the time of use will apply.
12. Contact
Questions regarding these Terms of Service can be sent to:
EASY GREEN GROUNDCOVERS LLC
DBA EZ Green Solutions
Phone: +1 386-365-1019
Email: tmi.ezgreen@gmail.com
Address: 3365 224th Street, Lake City, FL 32024-2403, United States